My Flexible Refund Policy

Your satisfaction is my utmost priority. That's why I offer a hassle-free 14-day trial period for all my products, allowing you to explore them without any risk. During this period, you can request a refund for any non-customized products or services if they don't meet your expectations.

I want to make the refund process as seamless and transparent as possible. I simply require a few details to process your refund promptly.

However, please note that for customisations of premade book covers, once the customisation work has begun, I am unable to offer refunds for those specific orders. Customising a premade book cover involves time and effort on both our parts, and once the process is initiated, it becomes a collaborative endeavor.

Your peace of mind matters to me, and I want you to have a positive experience with my digital products. Take advantage of the risk-free trial period for non-customised items and explore my book design products knowing that I'm committed to your satisfaction. Should you have any further questions or concerns about the refund policy or specific customisations, please feel free to reach out to me.

To request a refund, please email me at info@hollydunndesign.com.